Transformer Brackets Bent - AGAIN! - Opinions Please?

fitz288

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this ain't bad packaging, it's rough handling in shipping. the force required to cause the transformer mounting brackets to bend like that is quite a lot, not anything that any package should be subject to. baffles in combos (especially mdf) are definitely a weak link, i had an amp where the baffle stayed in place but the package was abused so much that the speaker was torn off the baffle (t-nuts and all). unfortunately, anything short of some sort of gyroscope isn't going to prevent the effects of rough handling (i've even had it happen to brand new in the box amps from guitar center)

THAT all being said, bad on the seller for not paying the 1% of the sale price to purchase reverb safe shipping. absolutely mandatory for shipping amps these days and it would've resulted in you being compensated for the damage by reverb without having to wait an eternity to maybe get paid out from carrier insurance (which is absolutely useless in my experience)

sucks that it happened
Seller sent me a return label through Reverb, so I sent it back.
Exactly like I told them - put the reverb tank and loose spring back in, put the speaker back on the unattached baffle, and slid the chassis with bent transformer back in.
Boxed it back up the way it came with their box and bubble wrap.
Dropped it off at the UPS Store before I made dinner.
Tracking says it will be back where it started the journey of death on Monday.

The procedures have been followed.
Reverb & PayPal always side with the buyer on damage returns.
They'll get my money back from whence it went, and I'll get a full refund.
The seller is probably going to get back a box of garbage.
 

thetragichero

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yeah seller shot himself in the foot to save 30 or 40 bucks or whatever (just sold a 71 deluxe reverb for $1800 and the reverb safe shipping, which is required for all sales over $1500 anyway, was all of 45 bucks. my peace of mind is worth way more than that knowing that the buyer will be compensated for any damage that may occur in transit, even though i packed it like fort knox)
 

fitz288

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Seller got the amp back yesterday.
They said they are filing a claim with UPS - I no longer give a $#!+ what they do with it.
I got a full refund posted to PayPal from Reverb today.
Bought another one from GC last night - should be here Friday.
Any problems are a 5 minute drive to drop it off at the local GC.
 

fitz288

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lemme know if they relist it for pennies because I'll jump on that!
I told them I might be interested in the leftovers after they are done with their UPS claim.
They said it might take a few weeks, so I just got another one inbound.
If they contact me, I will PM you.
It was functioning when I had it, but no clue the condition after the second shipment.
It's at The Guitar Factory, Orchard Park, NY - not sure how far from you.
Here's the Reverb sold listing.
 

fitz288

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You gotta be F-ING kidding me. :pissed:
2 in a row.
Packed face up, baffle plate ripped free and bent the transformer.
SMH...:shrug:
GC01.jpg GC03.jpg GC04.jpg GC05.jpg

This concerns me the most - I'm not even going to pull the chassis and turn this on with a crushed cap.

GC06.jpg GC07.jpg

This one came from GC, so it looks like I'm taking a little ride in a few minutes to the local store.
 

paul-e-mann

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The package took a jolt during shipping, I received 2 amps with the same damage. I think all you gotta do is unbolt the transformer and bend the legs back where they belong.
 

fitz288

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The package took a jolt during shipping, I received 2 amps with the same damage. I think all you gotta do is unbolt the transformer and bend the legs back where they belong.
Might have worked on the first one.
2nd one had that crushed cap shown above.
Moot point - I'm back from dropping it off at the local GC for a full refund.
It's a shame, that 2nd one was in pristine condition - a few days ago.
Even came with a Marshall one button LED footswitch.
GC08.jpg
OOPS! - forgot to put that back in the box...
Not a total loss :rofl:
 

PelliX

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Might have worked on the first one.
2nd one had that crushed cap shown above.
Moot point - I'm back from dropping it off at the local GC for a full refund.
It's a shame, that 2nd one was in pristine condition - a few days ago.
Even came with a Marshall one button LED footswitch.
View attachment 110739
OOPS! - forgot to put that back in the box...
Not a total loss :rofl:

I've got to admire your will to return the second one... I think I'd just have accepted that the gods wish it to be this way and dealt with it. I know you're great at restoring this stuff, and that cap... yeah, that needed replacing. Still, kudos for controlling the GAS!
 

fitz288

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I've got to admire your will to return the second one... I think I'd just have accepted that the gods wish it to be this way and dealt with it. I know you're great at restoring this stuff, and that cap... yeah, that needed replacing. Still, kudos for controlling the GAS!
I'd have kept that first one if the douch bag would have given me a couple bucks back for repairs.
The 2nd one from GC was not much of a choice - they don't negotiate, and I didn't buy a crushed amp.
I fully intended to modify one of my custom head shells to fit the tubes with the chassis inverted, but I ain't a circuit repair guru.
 

fitz288

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Sleeze balls already re-listed the f-'d up amp...
1656716533613.png
Same pic from the old listing at the store in MO.
(I always download all the pics when I buy stuff on-line)
000000118073186-00-720x720.jpg
Makes me wonder...
 


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