Gold Supporting Member
- Apr 7, 2020
- Reaction score
- the Burgh
Seller sent me a return label through Reverb, so I sent it back.this ain't bad packaging, it's rough handling in shipping. the force required to cause the transformer mounting brackets to bend like that is quite a lot, not anything that any package should be subject to. baffles in combos (especially mdf) are definitely a weak link, i had an amp where the baffle stayed in place but the package was abused so much that the speaker was torn off the baffle (t-nuts and all). unfortunately, anything short of some sort of gyroscope isn't going to prevent the effects of rough handling (i've even had it happen to brand new in the box amps from guitar center)
THAT all being said, bad on the seller for not paying the 1% of the sale price to purchase reverb safe shipping. absolutely mandatory for shipping amps these days and it would've resulted in you being compensated for the damage by reverb without having to wait an eternity to maybe get paid out from carrier insurance (which is absolutely useless in my experience)
sucks that it happened
Exactly like I told them - put the reverb tank and loose spring back in, put the speaker back on the unattached baffle, and slid the chassis with bent transformer back in.
Boxed it back up the way it came with their box and bubble wrap.
Dropped it off at the UPS Store before I made dinner.
Tracking says it will be back where it started the journey of death on Monday.
The procedures have been followed.
Reverb & PayPal always side with the buyer on damage returns.
They'll get my money back from whence it went, and I'll get a full refund.
The seller is probably going to get back a box of garbage.